Occasionally, members of the public find themselves embroiled in a dispute with their REALTOR®. Sometimes there are even disputes between two REALTORS®. The Ombudsman Hotline is a free service available to both members of the public as well as REALTORS®. The C.A.R. Ombudsmen receives and responds to questions and complaints about members; can contact members to inform them that a client or another REALTOR® has raised a question or issue; and can provide an informed response to the person complaining.
Click here to Request a call-back from an Ombudsman Administrator. You may also call (213) 739-7227 or send an email to This email address is being protected from spambots. You need JavaScript enabled to view it..